I purchased this bike after having to return a Tour de France Stage One Pro that arrived damaged. The component group and features of this model are far superior to the Pro but unfortunately the packaging wasn't and the bike arrived damaged.
As I put in my review of the Stage One Pro, the manufacturer must do something with their packaging! The bike comes wrapped in bubble wrap and cardboard with plastic sleeves affixed to the hubs that are supposed to hold the bike away from the sides of the box. When I opened up the box I found that every one of the plastic sleeves failed and the bike was resting on the rear derailleur. I pulled everything out and found a deep gouge in the seat tube that went down to the metal and the RD hanger was bent at a 45 degree angle. Had this bike been put together and someone tried to shift to the lowest gear the RD would have been flung into the spokes either destroying the wheel, the RD, the frame, or any combo of the three. I checked on the Cycle Force Group support site for a replacement derailleur hanger but they don't list any of the Tour de France hangers, which would be a serious problem down the road if there were no replacements available. There was also a manufacturing problem with the saddle/seat post combination as the saddle would not rest properly in the post and stayed at an angle.
This being my second bike from Cycle Force Group received damaged I returned it and have decided not to purchase a bike from their company. The bike itself is not to blame really and if you get one that isn't damaged it is a great setup for a beginning rider. The assembly is not difficult (based upon similarity with the Stage One Pro) but the manual requires patience as they cram every model they make into one booklet. I can't comment on the ride quality with this bike as I never finished the assembly.So I'm new to bikes and thought I would start out with something that would be on the inexpensive side but still got the job done. I looked around at different bikes and finally came upon the suggestion of getting this one since it was my first bike. The price I got it for here on Amazon was the biggest reason to buy it so I gave it a shot. The first bike that was sent to me must have been sent to someone else before because there were things in the package that were already open (ie. parts to the bike). There ended up being a very small almost unnoticeable broken piece of the frame that was essential to keeping the brake line on and working. I sent it back and get a new bike within 3 days and everything was perfect on the new one. The second bike had never been touched and it has worked out great for me. I'm going to be using it for a few sprint triathlons and commuting for the next while so we'll see how she holds up.
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