Customer Ratings:
List Price: $599.99
Sale Price: $420.38
Today's Bonus: 30% Off
Overall the bike is a quality bike. It rides well. It's very comfortable. It looks great.
The assembly of the bike was not as easy as Nirve would have you believe. The front brakes (V-brake) do not have much space. It looks like 2 or so millimeters, so if your wheel is a little off or not true, it will rub on the brake pads.
PROBLEM: When I received the bike, the front wheel was not true, the gears were configured incorrectly, the brake handle was assembled incorrectly, and the chain was too tight. I had to bring it into a local bike shop to have these issues addressed, which cost me 30 dollars.
The packaging was in good condition when I receive the bike, so the issues I had with it seem to stem from the initial assembly and packaging by Nirve. This is a bit annoying since Nirve states on their website that these bikes can easily be assembled at home. This was reiterated by a customer service representative from Nirve. If you assemble the bike yourself and run into any issues, you should take it to your local bike shop and have them take a look at it. It's probably an issue with the bike and not your assembly.
The customer service from Nirve was pretty good. I sent an email full of questions, and I received a very detailed reply within two days.
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