I love riding fixie and I love the look of the bike. It's super light and fast, and attracts lots of attention. Awesome! But...
When I received the bike, the front fork didn't fit. I took pictures and emailed Retrospec requesting a new fork.
The response was:
"It looks like this got slightly bent during shipping. A bike shop can fix this very easily. You may want to take it in to one. Let us know if this solves the problem."
So I guess they wanted me to spend money my money fixing their problem?
Anyways, I took it to my college bike shop were we can work on our own bikes for free. Under the recommendation and consensus of the local bike experts, I filed down the part was wasn't fitting. I thought it was fixed (so I emailed them back and said "fixed!"
The bike never would stay upright when I took my hands off the handle bars. It took me awhile to realize that it wasn't me I had some friends try it out. I could lean way far to one side to compensate, but it would only work for a few seconds before it would lean over way too far. I don't know what caused it, but it probably had something to do with the steering column.
Furthermore, the tires that came on it were so cheap that within a month of very short rides they were already falling apart.
All of this together bothered me enough that I decided to get rid of it.
I'm now riding my friends road bike, but I'll ride a fixie again someday, but I cannot buy from Retrospec again. I did not feel comfortable requesting anything after riding it for a month. If they would have just sent me a new fork to begin with, everything might have been fine.
Hope this story is somewhat helpful in making your decision.
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I've been meaning to get a fixed gear bike for some time now and some friends recommended Retrospec as a starter fixie. I received my Retrospec bike last week and it arrived almost completely assembled and came with the proper tools to add the pedals, handlebar, front wheel, and saddle. It took about an hour to put together since it didn't come with instructions. I brought it to a local bike shop to look it over and they said it seemed like a great bike for a great price. I love the color and the bike rides rather smoothly. Riding both freewheel and fixed gear feels comfortable. Coming from a mountain bike, this bike is pretty light (about 28 pounts) and can easily be mounted on a rack. Overall a very solid bike!Best Deals for Retrospec Beta Series Single Speed with Flip Flop Hub
I am not one to write reviews but sometimes one must step out the comfort zone to show their appreciation. First off, the bike is excellent, it rides smoothly and fast. The materials used are top notch, and its appearance is just magnificent.Second, the customer service is just like the bike, top notch. I emailed them with my concerns and they answered the same day. I called them and they answered all my questions. They really go above and beyond getting the customer satisfied with their product.
So Retrospec, thank you for making this purchase a superb experience.
Ruben G.
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